Reference

How we keep your account and payments secure

Your personal information and payment details are protected by industry-standard encryption when you deposit via DANA, OVO, GoPay or QRIS on spbobet link.

Account verificationPayment securityData retention rulesYour access rights
spbobet link How we keep your account and payments secure
GET IN TOUCH

Contact us about your privacy

Email Support Reach our privacy team at [email protected] with questions about your data, account access requests…
Live Chat Chat with our support specialists in the Account menu.
Account Settings Visit Account > Privacy & Security to review your stored information, update contact details…
HOW WE PROTECT YOU

Data handling, cookies and account security

Encryption & Storage

All deposits, withdrawals and login sessions are encrypted using TLS 1.2 or higher.

Cookie Use

We use session cookies to keep you logged in and track your game preferences.

Payment Verification

Every DANA, OVO, GoPay and QRIS deposit is verified against your registered account and phone number.

Retention Policy

We keep your account data for the duration of your membership plus three years after closure for dispute resolution and…

Third-Party Sharing

We share transaction data only with payment processors (DANA, OVO, GoPay, QRIS operators) and our fraud-prevention partner.

Request Data Changes

To update your personal information, correct your account details or request deletion, use Account > Settings or email [email protected].

Privacy policy FAQs

We ask for your full name, email, phone number, date of birth and banking details. Your phone number is verified via SMS to prevent duplicate accounts. Bank details are used only for deposit and withdrawal verification and are never shared with third parties outside payment processors.

We retain your account information for three years after closure to resolve disputes, process final withdrawals and comply with local law. Transaction records for DANA, OVO, GoPay and QRIS deposits are kept for seven years where local law permits.

Yes. Email [email protected] or visit Account > Privacy & Security to request full or partial deletion. We remove non-essential data immediately and archival data within 30 days unless retention is required by regulation.

We use session cookies to keep you logged in and analytics cookies to improve our lobby and game experience. You can disable non-essential cookies in your browser settings or opt out in Account > Privacy & Security without losing access to your account.

No. Payment details are tokenized — we store only a reference code, not your actual account numbers. Real payment data is held securely by DANA, OVO, GoPay and QRIS operators. Our servers encrypt all transaction references with TLS 1.2 encryption.

We use encrypted login sessions, monitor for suspicious device activity, and require two-factor verification for withdrawals. If unusual login attempts are detected, we lock the account and send a security alert to your registered email and phone.

Contact our privacy team at [email protected], use live chat in your Account menu (08:00–23:00 Indonesia time), or submit a data request via Account > Privacy & Security. We respond to all requests within 24 hours on weekdays.